Client information such as first and last name and e-mail address are never shared with third parties, commercial or individual. Basic account information such as name and IP address may be compared against a third party database at time of registration to combat fraudulent orders. Client accounts are kept indefinitely for transaction logging purposes but can be removed upon request after 1 month of the account not having any active services. Information may be provided to law enforcement if proper lawful and legal court order is provided.
Information hosted on our servers by clients will never be accessed, saved, or modified by any SCO HOSTING LTD representative without initial notification to and consent of the client, unless client requests technical support prior that may require accessing server data; excluding any offered automated backups. Client data included in automated backups is removed after 7 days of being stored (typically Sunday), including when a service is cancelled by client. Client server data backups are not accessible by technical support or billing representatives, escalation of data request for service restoration purposes only, must be passed to management.